Our return policy

If you are unhappy with your order you're welcome to return it within 14 days from the purchase date. Please keep in mind that all our items are vintage and are used even though we select our items carefully.

 

You will be responsible for paying your own return shipping. Shipping costs are non-refundable. To send your item(s) back please fill in the return form you received with your order and send it back to the relevant address. Instructions on how to send it are on the return form.

 

We recommend using a trackable shipping service. We don’t guarantee that we will receive your returned item so please save your tracking code link as proof of shipping. 

 

If you would like to return any of your items, please return to the following address: 

Velvet thunder vintage

Schoterlandseweg 14a

8412SZ Hoornsterzwaag

 

Any issues or requests, please contact: velvet.thundervintage@gmail.com

 

We reserve the right to refuse a refund if your item(s) aren't in the same condition as they were sent or items sent after the return deadline.